Privacy policy

Purpose: To manage and resolve your inquiries, contact you regarding information about our services, and—if you agree—carry out marketing activities, send you commercial communications related to our business, and notify you of events, promotions, and other activities related to our sector. To manage orders and purchases made through the online store. To manage shipments, payments, claims, and returns. To manage your curriculum vitae and professional information during internal recruitment processes if submitted via the designated channel.

Legal Basis: Determined by the purpose of the processing; this may include consent, legitimate interest, and the performance of a contract or the implementation of pre-contractual measures, depending on the specific case. You can view detailed information regarding the legal basis in the extended information section.

Retention: Your personal data will be retained for the time necessary to fulfill the purposes for which they were collected and until you exercise your right to erasure. If a legal retention obligation applies, your data will be kept for the legally required periods and for as long as necessary to defend against claims.

Recipients: We do not intend to transfer your data to third parties, except where required by law. No international data transfers take place.

Rights: You may exercise your rights of access, rectification, erasure, portability, and objection, or revoke your consent, by sending a request to the email address contabilidadnpau@gmail.com.

You can consult detailed information regarding data protection below.

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DETAILED INFORMATION ON DATA PROTECTION

In compliance with the provisions of the General Data Protection Regulation (EU) 2016/679 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter “LOPDGDD”), as well as other applicable regulations, we inform you that the Data Controller for the personal data processed on the website www.farmacianuriapau.com is:

Company Name: FARMACIA NURIA BUENO PAU (hereinafter "the Pharmacy"),

Address: CTRA. CASTELLAR, 110 TERRASSA (Barcelona), 08222

Tax ID (N.I.F.): 39155218H

Telephone: 937361515

Email: contabilidadnpau@gmail.com

We are committed to keeping the information you provide in the strictest confidence, preventing unauthorized access, data tampering, and the loss, destruction, or theft of information. To this end, we will implement the security measures established by applicable regulations, as well as any others permitted by our resources and current technology. Please note that, in many cases, providing the requested information is essential to access the features of our website.

The purpose of this Privacy Policy (hereinafter the “Policy”) is to inform you about how we process your personal data. If you do not agree with the terms contained in this Policy and do not accept them during the inquiry or application process, you will not be able to proceed with using the website. If you have any questions regarding the content, you may contact us via the email address indicated in the header.

This Policy applies to all Users who use the services of our website, regardless of where or when they access it.

On the website, we may request basic information via our contact form—such as your full name, email address, and/or telephone number—while providing a space for you to send us your inquiry in free-text format. For the registration form, we will require your username, email, and password (which will be stored in encrypted form). On the online store’s purchase form, in addition to identifying information, we will request billing and payment details (such as your credit/debit card number) and order delivery details (such as your postal address). Likewise, data obtained through cookies you have authorized—or those necessary for the website's proper functioning—may also be processed; further details on this can be found in our Cookie Policy.

*Regarding retention periods, please note that if any legal retention obligation applies, your data will be kept for the periods legally required by regulations and for the time necessary to defend against claims.

Your personal data will not be disclosed to third parties, except to comply with legal obligations. No international data transfers to third countries are carried out either.

This website is not directed at children under the age of fourteen (14). If the user is under that age, they must obtain the consent of their parents, guardians, or legal representatives before entering their personal data into the forms on this website. However, if parents, guardians, or legal representatives of minors believe that their children or wards have provided us with personal data without their consent, please contact us by writing to the address listed in section 1 of this Policy.

The LOPDGDD and the GDPR establish a series of rights for individuals whose personal data is processed. You may exercise all the rights mentioned below by sending your request via email as indicated in section 1. The maximum timeframe for a response is one month from the receipt of your request. Please note that we may ask for additional information to verify your identity before proceeding with your request.

    a. Right of access:

The right of access allows the User to know about and obtain, free of charge, information regarding their personal data undergoing processing. You may ask us to provide the information we hold about you.

    b. Right to rectification:

This right allows for the correction of errors, the modification of data found to be inaccurate or incomplete, and the assurance of the accuracy of the information being processed. You must inform us of any changes to your data and are responsible for updating your information. 

    c. Right to cancellation/erasure/to be forgotten:

The right to erasure allows for the deletion of data found to be inadequate or excessive, without prejudice to the obligation to block data as set forth in the LOPDGDD.

    d. Right to object:

The right to object is the User's right to prevent the processing of their personal data or to have such processing stopped for specific purposes. You may object to the processing of your data by specifying the particular purposes to which you object.

    e. Right to portability:

The right to portability allows you to request a copy of your personal data from us in a structured, commonly used, and machine-readable format.

 

    f. Right to restriction of processing:

When exercising this right, your data may only be processed—with the exception of storage—for the establishment, exercise, or defense of legal claims.

    g. Right not to be subject to automated decision-making: 

Likewise, you have the right not to be subject to decisions based solely on automated processing of your data—including profiling—that produce legal effects concerning you or similarly significantly affect you. The User has the right to withdraw their consent at any time.

    h. Right to lodge a complaint with the supervisory authority:

You may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that your rights have not been adequately addressed.

When processing your information, we implement appropriate technical and organizational security measures based on the type of data, technological advancements, and our physical and legal resources. Our goal is to prevent unauthorized third-party access, theft, loss, or disclosure of your information. However, the Internet is not a completely secure environment; therefore, even though we implement all possible security measures, the risk of incidents involving your information can never be entirely eliminated. For this reason, if you detect any incident or have reason to believe your information may be at risk, please contact us so that we can investigate the matter and offer solutions.

In the future, changes or additions to the services offered on our website may occur, requiring modifications or updates to the terms described in this Policy. We recommend that you periodically review the Privacy Policy when visiting our website.

This Policy, as well as the use of the Website, shall be governed by Spanish law. Any disputes shall be resolved by the courts corresponding to the user's place of residence. Should any provision be found unenforceable or void under applicable law, or as a result of a judicial or administrative ruling, such unenforceability or invalidity shall not render this Policy unenforceable or void in its entirety. In such cases, the Pharmacy shall modify or replace the provision in question with one that is valid and enforceable and that, to the extent possible, achieves the objective and intent reflected in the original provision.