Privacy policy

Data Controller: FARMACIA NURIA PAU ROBIRO, with registered office at CTRA. CASTELLAR, 110 TERRASSA (Barcelona), 08222. Tax ID: 37432843K. Telephone: 937361515. Email: contabilidadnpau@gmail.com.

Purpose: To manage and resolve your queries, contact you for information about our services and, if you agree, carry out marketing activities, send you commercial communications related to our business, as well as notify you about events, promotions and other activities related to our sector. To manage orders and purchases made through the online store. To manage shipments, payments, claims and returns. To manage your curriculum vitae and professional information in internal selection processes if you submit it through the designated channel.

Legal Basis: This is determined according to the purpose of the processing and could be consent, legitimate interest, and the performance of a contract or the establishment of pre-contractual measures, as applicable. You can see the legal basis in detail in the extended information.

Retention: Your personal data will be kept for the time necessary to fulfill the purposes for which it was collected and until you request the right to erasure. If any legal obligation to retain data applies, your data will be kept for the legally required periods and as long as necessary for defense against claims.

Recipients: We do not intend to transfer your data to third parties, except when legally required to do so. No international data transfers are made.

Rights: You can exercise your rights of access, rectification, erasure, portability, and objection or revocation of the consent granted by sending your request via email to contabilidadnpau@gmail.com.

    1. DATA CONTROLLER

In compliance with the provisions of the General Data Protection Regulation (EU) 2016/679 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter “LOPDGDD”) as well as the rest of the applicable regulations, we inform you that the Data Controller of the personal data processed on the website www.farmacianuriapau.com, is:

Company name: FARMACIA NURIA PAU ROBIRO (hereinafter The Pharmacy),

Address: CTRA. CASTELLAR, 110 TERRASSA (Barcelona), 08222

Tax ID: 37432843K

Telephone: 937361515

Email: contabilidadnpau@gmail.com

We are committed to keeping the information you provide us strictly confidential, preventing unauthorized access, manipulation of information, and the loss, destruction, or theft of information. To this end, we will apply the security measures established by applicable regulations and all those that our resources and current technology allow. Please note that, in many cases, providing the requested information is essential to fully enjoy the features of our website.

    2. PURPOSE

This Privacy Policy (hereinafter “Policy”) aims to inform you about how we process your personal data. If you do not agree with the terms contained in this Policy and do not accept them during your inquiry or request process, you will not be able to continue using the website. If you have any questions regarding the content, you can contact us at the email address indicated in the header.

    3. SCOPE OF APPLICATION

This Policy applies to all Users who use the services of our website, regardless of their location and the time at which they operate.

    4. DATA WE REQUEST

On the website, we may request basic information from you through our contact form, such as your first and last name, as well as your email address and/or telephone number, leaving a space for you to submit your inquiry in free text. In the registration form, we will need your username, email address, and password, which will be stored encrypted. In the online store's purchase form, in addition to your identification details, we will request billing and payment information, such as your credit/debit card number, and information for shipping the order, such as your postal address. Similarly, data obtained through cookies that you have authorized or those necessary for the proper functioning of the website may be processed, which you can consult in more detail in our Cookie Policy

6. DATA COMMUNICATION

Your personal data will not be transferred to third parties, except for compliance with legal obligations. International data transfers to third countries are also not carried out.

7. DATA OF MINORS

This website is not directed at children under fourteen (14) years of age. If the user is under this age, they are required to have the consent of their parents, guardians, or legal representatives before proceeding to include their personal data in the forms on this website. However, if the parents, guardians, or legal representatives of minors believe that their children or wards have provided us with personal data without their consent, please contact us by writing to the address shown in section 1 of this Policy.

    8. USER RIGHTS

The LOPDGDD and the GDPR establish a series of rights for individuals whose personal data is processed. You may exercise all the rights mentioned below by sending your request by email as indicated in section 1. The maximum time for a response is one month from the date of receipt of your request. Please note that we may request additional information to verify your identity before processing your request.

    a. Right of access:

The right of access allows the User to know and obtain, free of charge, information about their personal data being processed. You may request that we provide you with the information we hold about you.

    b. Right of rectification:

This right allows you to correct errors, modify data that is inaccurate or incomplete, and ensure the accuracy of the information being processed. You must inform us of any changes to your data and are responsible for updating your information. 

    c. Right to erasure/deletion/right to be forgotten:

The right to erasure allows for the deletion of data that is inadequate or excessive, without prejudice to the obligation to block data, as established in the LOPDGDD (Spanish Organic Law on Data Protection and Digital Rights).

    d. Right to object:

The right to object is the User's right to prevent the processing of their personal data or to have such processing cease for certain purposes. Users may object to the processing of their data by indicating the specific purposes to which they object.

    e. Right to Data Portability:

The right to data portability allows you to request a copy of your personal data in a structured, commonly used, and machine-readable format.

    f. Right to Restriction of Processing:

When you exercise this right, your data may only be processed, with the exception of its storage, for the establishment, exercise, or defense of legal claims.

    g. Right not to be subject to automated decisions:

Likewise, you have the right not to be subject to decisions based solely on the automated processing of your data, including profiling, which produces legal effects concerning you or similarly significantly affects you. You have the right to withdraw your consent at any time.

h. Right to lodge a complaint with the supervisory authority:

You may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe that your rights have not been properly addressed.

h. 9. SECURITY MEASURES

In processing your information, we apply appropriate technical and organizational security measures according to the type of data and technological advancements, as well as our physical and legal resources. Our objective is to prevent unauthorized access by third parties, theft, loss, or disclosure of your information. However, the Internet is not a completely secure environment, so even though we apply all possible security measures, the risk of an incident involving information will never be entirely eliminated. For this reason, we ask that if you detect any incident or have any indication that your information may be at risk, please contact us so that we can investigate the matter and offer you solutions. 10. CHANGES TO THE PRIVACY POLICY In the future, modifications or additions to the services offered by our website may occur, which would imply a modification or update of what is described in this Policy. We remind you to periodically consult the Privacy Policy when visiting our website.

    11. APPLICABLE LAW AND JURISDICTION

This Policy, as well as the use of the Website, shall be governed by Spanish law. Any dispute shall be resolved in the courts corresponding to the user's domicile. In the event that any stipulation is deemed unenforceable or invalid under applicable law or as a result of a judicial or administrative ruling, such unenforceability or invalidity shall not render this Policy unenforceable or invalid in its entirety. In such cases, the Pharmacy shall modify or replace said stipulation with another that is valid and enforceable and that, to the extent possible, achieves the objective and intent reflected in the original stipulation.